Support & FAQ
Answers to the most common questions from installers and distributors.
Yes. We decode the factory CANBUS protocol, so the original buttons, dials and steering-wheel controls operate the add-on features natively — just like the factory system.
Yes. CarPlay connects wirelessly over 5 GHz and Android Auto connects wirelessly, so there's no cable on the dash.
No. The decoder works as an add-on. Your original screen, audio path, amplifiers and factory cameras are retained, and you can switch back to the factory system at any time.
Yes. The kits support a reverse and/or front camera input, so you can add a camera even if the car didn't have one from factory.
Check the compatibility list by brand, model and factory system. Compatibility can vary by model year and factory option, so if you're unsure, send us your vehicle details or VIN and we'll confirm.
Standard warranty is 12–24 months depending on the product and order. Extended terms can be negotiated for bulk and distributor orders.
Yes. We support installers, distributors and online sellers with sample orders and small batches. Contact us for pricing and lead time.
Yes. We release firmware updates to keep compatibility with new phone OS versions. Updates and installation instructions are provided to registered customers.
Firmware & resources
Firmware and downloads
Firmware updates and wiring diagrams are provided to customers on request.
Need firmware or a wiring diagram?
Tell us your product model and serial number and we'll send the right files.